Best Services, Finest Solutions

We're convinced that quality and service speak for itself, that first-class service works to complement first-class quality.

Since its foundation in 1970s’, Hong Xing Machinery(HXJQ) has grown to be an expert and leader in the industry in the design and manufacture of mining equipment and has established business relations around the world with a proven trade track record. Our mining equipment, ranging form crushing machines to ore dressing machines and building material equipment, offers optimum performance with customized solution that ensures you get maximum efficiency with minimal maintenance. With more than 40 years of expertise and experience in product technology and globally trading operations, we are confident that every product is based on extensive equipment knowledge and guaranteed by a professional service system.

We provide one-stop and comprehensive service portfolio and a basic preview of our service cycle presents as such:

Online Inquiry(60s)-----Email Reply(within 24hrs)----Customized Solution(within one week)-----Factory Visit(any time)----Product Delivery(10-45days)-----Transportation time(5-60days)----Product Guarantee(one year)-----After-sale Service(Life-cycle)

Specifically, we offer services in the following aspects.

Spare and Wear Parts

Reliable supply of spare and wear parts is critical to product for maintaining high working efficiency and long service life. Our parts ensure that, adopting advanced technology, made of high-quality materials with strict quality control and meticulous industrial process. Meanwhile, lost production time while you wait can mean a significant financial loss. We can specify, manufacture and supply quality parts to help you avoid downtime and manage your spare parts. Our global supply chain means that we, as the OEM, can source the correct part and offer you competitive prices. And you can rely on a swift delivery, 24/7.

Senior Expert Help

HXJQ has more than 200 service engineers, skilled, experienced, and proficient in products. They adopts comparative analysis, formulate multiple sets of process plan to eventually select a reasonable solution tailored to customers’ needs and business goals.

Modernization, Upgrades and Retrofits

Not all products are perfect, Whether you aim to boost its productivity, minimize operating costs, or upgrade environmental performance, there are always improvements to be made to any industrial process. And we are committed to helping you get the most out of your entire operation, explore different options with expertise consult.

If you're interested in the information about our products and service, don't hesitate to email us at sinohxjq@hxjq.com.